We can not get the controller and the drone to connect, we have tried everything also about installing a new firmware which seems not to work either. Because the firmware does not contain the things it shows at the youtube video...
So after 4 month off having it we have not been out with it yet its so dissapointing.
Last Update: 2023-04-11
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7 comments
The firmware files is missing
Hi,
Thank you for contacting.
You can get more firmware information from the link as below.
https://support.swellpro.com/hc/en-us/sections/6147427430937-Downloads
If you'd like to make sure and update your drone's firmware,please feel free to contact our support team.
Our email is support@swellpro.com
Hope above information could help you.
Best regards,
Swellpro Support Team
The firmware is not on the url link that you provided?
Hi Mark,
We have responded to your tickets, please check.
Hi Swellpro Support.
Very frustrated here!
Yes I received a link with a comment to 'try this'
Per my reply, the documents and the naming of majority of thew files are in chinese, and I am english speaking.
There are other versions, V04, V05, V06 - no indication as to which to use, no help other than 'try these'.
Really bad support considering that I paid a substantial amount of money for this drone.
Is there any one at Swell Pro that can help.
Also, my controller continuously beeps when turned on with a blank screen.
I have DJI drones, and they are easy to update, and the support staff are helpful.
We can not get the controller and the drone to connect, we have tried everything also about installing a new firmware which seems not to work either. Because the firmware does not contain the things it shows at the youtube video...
So after 4 month off having it we have not been out with it yet its so dissapointing.
Hi Majbrit Keincke,
Please kindly contact our support email: support@swellpro.com
We will help you resolve this matter.
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