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8 comments

  • Trainafam

    My Swellpro 3 fisherman controller will not shut off either. and it was just delivered today!

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  • Trainafam

    I fixed mine ( just posted a few min ago.  Push th power button 2 times and it shuts down.

    PHEW!   mine was right out of the box and thought I had a defective one!

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  • Debralanning

    Fisherman max FD2, remote wont shut off

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  • SwellPro Support

    Hi

    For your information, the standard procedure of turning on and off the controller is as below:

    Short press the power button once, then long press for 2 seconds.
    If the remote controller prompts “Control Stick Error”, simply toggle up Payload Release, the 
    RTH, and Flight Mode switches to dismiss the prompt. (Payload Release – OFF; RTH – Normal; 
    Flight Mode – GPS)

    If such guidance does not resolve your issue, please feel free to contact us via email and provide your proof of purchase and SN code so we can respond promptly.

    Email: 

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  • John Satterberg

    HOW DO I GET MY MONEY BACK.This is horrible and I'm tired of hearing aircraft disconnect.

     

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  • SwellPro Support

    Hi John,

    Thank you for your feedback.

    Please contact us via email and provide us your proof of purchase, SN (you can find it in the battery compartment) and a detailed description of the problem (video would be better) to our email address below:
    support@swellpro.com

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  • Eric Colyer

    I unboxed my Fisherman Max FD2 a few days ago.  The remote is defective.  The short press - followed by long press works about 10% of the time.  The drone powers OFF and ON just fine with the same technique.  I emailed SwellPro Support and their reply was "please understand that it is an anti-accidental touch design" .  I understand the design.  The remote is not working.  Please provide more support. 

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  • SwellPro Support

    Hi Eric,

    Thank you for your feedback.

    We have sent you an email for this, please check.

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